The award is presented based on independent reviews that the care home has received over the course of the year via carehome.co.uk. It is testament to the person-centred care that the home prides itself on providing to its residents and their relatives, over what has been a really challenging year for the sector.
Georgina Taylor, Home Manager commented: “I am over the moon for my team to have received this award and it is great recognition for all of the support, dedication and personalised care they provide to every one of our residents daily. Despite it having been a difficult year, the team continue to go over and above to ensure that they offer a fun, caring and homely setting for our residents and their families.”
Georgina further commented: “It is such a privilege for us to be looking after someone’s loved one and receiving this award is so special in that our residents and their friends and families have taken the time to provide feedback on the care we provide.
This award recognises my whole team – the carers, catering team, housekeeping, maintenance and admin, all of whom make such a valuable contribution to the care we pride ourselves on offering. Working in this sector is so rewarding and this recognition is fantastic for the home and the local community that we work so closely with.”